By Jim Hagarty
I just got off the phone with Jack, a nice young man from India who was kind enough to give me a call from his number 99-999-9999. He said that my computer had been attacked by a very bad virus and that I needed his help. He would show me what to do.
Well, I was all for that as I hate viruses. I asked him what he was selling and was surprised and pleased to discover he wasn’t selling anything. He just wanted to help me find out the problem I was having with Windows.
First he had to identify my computer so he gave me its Windows ID number. It was, and I quote, “888D(as in Delta)C(as in Charlie)A(as in apple)60F(as in Foxtrot)C(as in Charlie)0A(as in apple)11C(as in Charlie)F(as in Foxtrot)8F(as in Foxtrot)0F(as in Foxtrot)000C(as in Charlie)048D(as in Delta)7D(as in Delta)062.” That is a direct quote from my new friend. So we got that figured out.
Turn on your computer, Jack advised me. It was already on. Then he told me to press the Windows key and the letter R at the same time and tell me what I saw. I did this and saw nothing on the screen. He asked me to do it again and again and I did and still, no small box on the screen where there should have been one.
Finally, an older guy came on the phone, maybe Jack’s Dad. He again urged me to press the keys and report what was coming up. I did and nothing came up. So I asked this guy, “What company do you represent?” and the strangest thing happened. My phone went dead instantly.
I am worried. I hope Jack and his Dad are alright. They seemed like pretty nice guys. Now I’m stuck with this rotten virus I didn’t know I had. Rats. Darned phone lines from India to Canada.
I would like to phone Jack back and identify his computer for him.
It would be: “F(as in Foxtrot)U(as in underwear)C(as in Charlie)K(as in king)Y(as in yoke)O(as in oak)U(as in underwear).